Terms & Conditions
The Tide Climbing Centre Conditions of use
All climbing activities have a risk of serious injury or death. Participants must recognise that even if they follow all good practice there may still be the risk of accident and injury. It is the responsibility of the participant to adhere to the conditions of use.
Risks – ‘’All climbing activities have a risk of serious injury. Participants must recognise that even if they follow all good practice there may still be the risk of accident and injury. It is the responsibility of the participant to adhere to the conditions of use.’’
Climbing in its simplest form is movement at height; therefore there is a risk of a fall from height. Any fall may result in an injury despite the safety systems in place to avoid it. You must make your own assessment of the risks whenever you climb.
Our Duty of Care – The rules of the climbing centre set out below are not intended to limit your enjoyment of the facilities. They are part of the duty of care that we as operators, owe to you, our customers, by law. As such they are not negotiable. If you are not prepared to abide by them, you may not use our facilities. If it comes to our attention that you are not abiding by our rules; our staff will require you to leave.
Your Duty of Care – You also have a duty of care to act responsibly towards other users of the centre. Statements of ‘Good Practice’ are posted around the centre adjacent to the relevant facilities. These describe the accepted methods of use and how customers would normally be expected to behave towards each other.
Unsupervised Climbing – Before you climb without supervision, the centre requires you to be competent in the activity you are wishing to undertake. You are required to register to say that you understand and accept the rules below and that you understand the risks involved in your participation. Anyone who has not registered must not climb without supervision. Unsupervised climbing is just that: staff will provide whatever help and advice they can, but instruction in the use of equipment or climbing techniques will only be provided when on booked sessions. If you are not confident in the use of any climbing equipment or techniques, you must not attempt to use it without the supervision of someone who is competent to do so.
Supervised Climbing – An adult who has registered at the centre may supervise up to two novice climbers as long as they are prepared to take full responsibility for the safety of those people. Groups of three or more novices must only be supervised by an instructor holding relevant qualifications and insurance evidence of which must be provided to The Tide Climbing Centre. Novice climbers are the responsibility of the supervisor and the supervisor must remain with their novice(s) when in the centre. The supervisor must be within 1 metre of those they are supervising unless this may increase the risk of injury in which case they must be as close as is reasonably practicable.
Children – All children in the centre must be supervised by an adult unless they have been assessed by the centre and registered for unsupervised climbing.Under 14’s must be supervised closely at all times. The supervisor must be within 1 metre of those they are supervising unless this may increase the risk of injury in which case they must be as close as is reasonably practicable. Over 14’s may carry out a competency check with the Tide Climbing Centre staff and climb unsupervised as long as their parents or guardians understand the risks.
Clothing – Shirts must be worn at all times while in the centre.
- Report to reception on each visit before you climb.
- You must follow the centre's latest Covid-19 guidance.
- You must exercise care, common sense and self preservation at all times.
- Report any problems with the walls, equipment or other climbers’ behaviour to a member of staff immediately.
- Be aware of the other climbers around you and how your actions will affect them.
- Do not distract people while they are climbing, belaying or supervising.
- Stand well back from the climbing walls unless you are belaying or spotting a climber. Never stand directly under someone who is climbing, and ensure the climbing zone is free from hazardous items.
- Refer to best practice signage for specific area safety rules.
- 9. Shirts must be worn at all times.
- 10. All equipment is to be used in line with manufacturers recommendations.
Bouldering & Traversing
- The impact flooring under the bouldering walls is designed to provide a more comfortable landing for the climbers falling or jumping from the bouldering wall. IMPACT FLOORING DOES NOT REMOVE THE RISK OF INJURY, BUT IS DESIGNED TO REDUCE THE SEVERITY OF THESE INJURIES. Uncontrolled falls are likely to result in injuries to yourself or others.
- Always climb within your capabilities and descend by down climbing,a controlled jump or, at the very least, a controlled fall.
- A maximum of four people are allowed on the top of the ‘top out boulder’ at any one time.
- When using the Auto Belay, you must identify the line your route climbs and not deviate off this line.
- Descending from the route must be done in a controlled manner with, where possible, the landing zone and path checked to be clear before letting go. Do not attempt to grab the wall when descending.
- Helmets must not be worn on the Autobelay.
- Please ensure you identify if your chosen route is a top rope or lead route. Solo climbing is not acceptable; always use a rope to protect yourself on these climbs.
- Always use a climbing harness to attach yourself to the rope.
- Always tie directly into the harness using a suitable knot. Clipping in with a karabiner is forbidden.
- Never climb directly above or below another climber and ensure you keep all landing zones clear.
- Novices must not belay without a competent climber backing up the dead rope at all times whilst the climber is not on the ground.
- Always use a belay device attached to your climbing harness’s belay loop with a locking karabiner. ‘Traditional’ or ‘body’ belaying is not acceptable.
- Weight-bags are provided to give support to people belaying a climber who is much heavier than they are. Direct belaying from the weight-bags is not acceptable.
- Always pay attention to what the climber is doing.
- Always stand as close to the climbing wall as is practical.
- Do not use your own ‘quick draws’ to lead the top rope walls.
- When using the lead walls you must supply your own appropriately rated dynamic rope. Do not use the centre’s top ropes for lead climbing.
- Running belay attachments (runners) are already provided at intervals on the lead walls. You must identify the line which your route follows, and clip ALL the runners.
- If seconding a climb, the second climber should be protected from uncontrolled swings by appropriately clipped quickdraws.
- The rope MUST be securely fixed to the lower-off anchor.
- Only one climber is to climb the arch at a time, there is to be no top roping of these routes.
- No under 18’s to use the fitness area unless with a Tide Climbing Centre Coach
- Please ensure you leave the fitness area clean and tidy and wipe down equipment after use
- You are welcome to use the fitness studio when it’s not being used for a class, however please leave the studio clean and tidy.